Online learning is the act of gaining or building on new or existing knowledge through electronic or digital means. Nowadays, online learning is everywhere, from schools and universities to corporate offices and regulated professions like accounting. Learning online, particularly for working professionals, is a vital component of everyday life. Companies and organisations worldwide use online learning to improve onboarding processes, training programs and the delivery of industry-specific education. Another core advantage of online learning is that it is deliverable through multiple different devices and mediums.

In today’s hyper connected world, online learning is delivered anywhere, anytime through computers, tablets and phones as long as they are connected to the internet. No matter what industry or sector you operate in, online learning can improve your organisation in innumerable ways.

A learning strategist can be internal to the organisation or an external consultant hired by the organisation can provide strategic services to review process and systems, and suggest strategy direction.

A learning management system, or LMS, is a software application for creating, structuring, delivering and managing educational courses, training programs, or learning and development programs digitally. A robust LMS should administer, document, track, report and automate every aspect of an online education program or course.

The capabilities of an LMS will vary depending on the breadth of the solution’s offerings. Some are simple while others are more complex. An LMS can be tailored to your needs and the extent of your desired features should define the type of software you are looking to purchase or subscribe to. Put plainly, an LMS is the most effective way to streamline learning and training for a company or organisation.

Using a learning management system (LMS) provides many benefits to an organisation. In the short-term, you will see cost-savings on training and educational material, increased time and productivity, and higher engagement with employees. Some long-term benefits include:

• Employee satisfaction and retention
• Improved onboarding experience
• Tangible return on investment on training programs
• Greater remote learning abilities

Skills and certification tracking are two of the most important features of an LMS but there are a number of other features that are important when looking for the right solution. Some of these features include:

• Data tracking
• Automated alerts and notifications
• Flexible reporting and analytics
• Offline learning trackers
• Remote or mobile-workforce ready
• Centralised learning materials
• Personalised user experience
• LMS integrations

If you are new to online learning, the first thing to do is define the goals of your organisation and build your wish list according to those attributes. And make sure you engage with a learning expert who can help match your needs with the right learning platform.

Depending on the training delivered, many organisations can see the return on investment (ROI) in their bottom line. If, for example, they use the LMS to deliver sales training that sales training should in fact improve their sales.

But what if the goal of the training is to improve employee engagement? There may not be a direct link to their bottom line. The results of that training may be seen in employee retention and turnover.

An LMS is an investment in your internal systems… a commitment to increasing the knowledge base and the qualifications of employees.

You will see things like increased savings due to reduced travel expenses, lower administrative costs and time spent training. But long-term, the ROI of an LMS is much more, and can include:

• Increase in productivity
• New revenue generation
• More time for high-level strategy
• Reducing training expenses

LMSs are a proven profitable business model and can allow trainers, managers and other professionals the ability to connect to learners, asses the training need, offer courses and track progress. It provides a learning lifecycle that enhances employee ability and makes organiSations stronger and smarter.

There are several technical differences when it comes to LMSs. Each has its own benefits and advantages.

• Hosted LMS – a common form of LMS, hosted training systems centralises all learning within the organisation’s server, making it secure and easily accessible to employees or members of an organisation. Software is purchased and resides on the network.
• SaaS LMS or web-based LMS – a common form of delivery, SaaS LMS or web-based LMSs, require you to pay a subscription fee in order to gain access to the platform and are often hosted by the LMS vendor on their server.
• Open-source LMS – a bit more technical, an open-source LMS is a system whose source code is available for use of or modification. Other users or developers are able to change the system, which means it is usually public and free.
• Closed-source LMS – this type of system does not give access to the source code which means it is not capable of being changed or altered and is most likely a subscription or cost-based software where users are able to create and edit education materials within the confines of the editing options available.

LMS integration is the ability for your LMS to integrate with the business applications that your company or organisation already uses. It should permit users to move data between systems to coordinate reporting and task automation. An integration app can make data sharing between LMS, CRM, HRIS, email automation and payment services simple, turning manual processes into a thing of the past.

When it comes to LMS content, almost all platforms and software are built to be SCORM compliant, which allows for interconnectivity and compatibility between various types of systems. SCORM compliance is the gold standard of LMS and it should be very important to any user looking to adopt eLearning that their LMS platform abides by the standards set out by SCORM.

No online learning lesson would be complete without learning about the importance of SCORM (short for Shareable Content Object Reference Model).

SCORM is an international standard set for all eLearning products, platforms and solutions to ensure optimal operability across the eLearning industry. It is the gold star of eLearning platforms and course development.

When an online course is published in SCORM format, it is recognisable in almost any Learning Management System (LMS), which makes SCORM compliancy very important in the eLearning industry. SCORM directs programmers on how to write code so that what gets built will work cohesively with other eLearning software. Basically, it is a standardised way of creating online courses so that each type of eLearning product will work worldwide across platforms and industries.

The Two Key Components of SCORM

To break it down further, SCORM can be split into two components: Sharable Content Object (SCO) and Reference Model (RM).

1. Shareable Content Object: This portion refers to creating units or ‘objects’ of online training material that can be shared across different eLearning systems or LMSs. SCORM defines how to create a shareable content object (SCO) that can be used, shared and reused in different systems and contexts.

2. Reference Model: This refers to the fact that SCORM is not a formally mandated or enforced formatting process but simply a reference guide for courses to be built around, which can make the concept a bit complicated.

Ironically standardisation offers flexibility

Investing money and time into creating e-courses and online learning content is a serious commitment. So, naturally, you will want that content to work with any LMS system your company or organisation employs (present or future). Should your company decide to change LMS providers over time, the content you have created will be transferrable over to your new system if you are SCORM compliant. If not, you could lose valuable content that took your weeks, months or years to complete.

So, understanding and researching SCORM compliancy is highly recommended before choosing an eLearning platform or LMS.

To be SCORM compliant means an LMS abides by the rules and requirements dictated by SCORM regulations. Conversely, SCORM compliant elearning can be uploaded and used within any SCORM compliant LMS.

When choosing an LMS, it is important to ensure it is SCORM compliant so that the content you develop can be used, transferred and reused on any LMS. While the average person will not know how to create SCORM content, your eLearning platform or LMS provider should be able to prove they are SCORM compliant and create content for you that will abide by SCORM conduct.

To be SCORM certified means your content products have been tested through ADL Certification Testing Centers. The ADL stands for the Advanced Certification Learning Initiative.

For online learning, SCORM compliance is practically a necessity and should be heavily considered before developing any online learning programs or courses. Think of SCORM as the regulatory framework for the creation of all eLearning content.

Creating SCORM enabled content will ensure your organisation’s learning content is versatile and able to operate on any number of different systems. SCORM compliance also has additional benefits that make eLearning more impactful. These benefits include:

• Compatibility – SCORM courses are recognised by almost any LMS.
• Progress Saving – Courses can be broken into steps and progress is saved. This is important for when the system might fail or if the e-course being offered is temporarily closed.
• Feedback – Access to assess student progress, points scored and notification when courses are completed.
• Clear Course Structure – Courses can be structured and rules can be set for moving between sections.
• Modularity – In SCORM courses, training material can consist of modules or standalone units, which can then be broken or, transferred or shared to new or different systems.

SCORM and eLearning go hand-in-hand. Knowing the basics of SCORM and discussing this important component with your eLearning provider is a smart way to ensure your investment is safe and secure.

We know SCORM is an important component of elearning courses, but what are the benefits of having a SCORM course? Here are a few:

• It is pro-consumer. Similar to how a YouTube video can be played on multiple different devices and internet browsers without intervention, an elearning course that is SCORM compliant can be played on any compliant LMS, making them a valuable product. If you are unhappy with one LMS provider, you can upload your content onto another and not lose any value or quality.
• SCORM has reduced costs. Since training and content does not need to be made for every LMS system, SCORM compliant content can be ported from one SCORM compliant LMS to another.
• SCORM has introduced better quality content overall as the best course creation tools are compatible with SCORM compliant LMSs.

Compliance training is a vital part of any onboarding, awarding of professional designation or government mandated training. Traditionally, learners travelled long distances for in-person training, but online alternatives are making the time consuming, costly and inefficient realities of in-person compliance testing a thing of the past.

Online compliance training is defined as digitally delivered education for employees and members of regulated professions on laws, regulations and company policies that apply to their day-to-day job responsibilities.

By moving to online compliance training, organisations can effectively streamline learning and deliver it in an impactful, purpose-driven way, and learners can partake in compliance training anywhere, anytime.

Using an LMS and other digitally delivered solutions for compliance training gives employers the freedom to create, implement and track tests for onboarding, educating and testing. The benefits to online compliance training are endless and can be tailored to meet an organisation’s business goals.

Lectures can be taken any number of times and the proper learning platform will offer rapid access to regularly updated content and catalogues of vital, easily delivered lessons.

What’s more, using an LMS reduces costs of traditional compliance training and offers scalability, consistency and trackable effectiveness. Any industry or profession can employ online compliance training. Using online learning solutions can solve all compliance training challenges without any in-person intervention. Best of all, it can be delivered anywhere, anytime with the sophistication and specificity expected of a regulated program.

Online sales enablement training can encompass any activity, training, tool, coaching or practice that helps support sales. This includes providing the information, tools, research and training your sales team needs to be effective and impactful.

Today, organisations of all types and sizes are providing access to all the necessary education and training that a sales team needs to flourish through online learning. Online training has proven to be an effective solution for improving the skills, knowledge and attributes of your sales force to maximise success.

Learning Management System

An LMS (learning management system) is geared toward organisations looking to provide training to employees or to regulated professions. For sales training across a large or mid-size organisation, an LMS can be used for onboarding or for providing the framework for sales employees to learn valuable sales skills through a fully digital learning vertical.

Partner Relationship Management

A Partner Relationship Management tool, or PRM, allows corporations to deliver consistent sales, training, communication and marketing programs to its employees, and to all relevant partners within an extended channel network of dealers, suppliers, contractors and agencies. Anywhere in the world.

Customer Relationship Management

A Customer Relationship Management tool, or CRM, is a software that helps businesses manage any and all communications with current clients and potential prospects. CRMs can be hosted in the cloud or on-premises and are very helpful in managing customer data, as well as engaging and building connections with leads and clients.

For more information on online sales training platforms, visit our Product Solutions page.

Onboarding is a universal process that is essential to every company’s success. When done right, it makes a new employee feel welcome and sets them up for success. When corners are cut, it can lead to frustration, lack of understanding around core job functions and high turnover.

The challenge is that companies are busy. Onboarding takes time, effort and dedication. It can be costly, time-consuming and, if it is done incorrectly, it can create inefficiencies that further disrupt business operations.

Online training provides companies and organisations with an easier, more efficient way to deliver world-class onboarding.

Whether using a learning management system (LMS) and developing internal content for corporate online onboarding – or outsourcing onboarding program creation – you can efficiently streamline training. This will ultimately save time, money, and drive revenue.

Using online learning solutions for onboarding offers several advantages:

• Minimises the need for core staff to take time out of their schedules for one-on-one onboarding
• Training can be done from anywhere at any time (no need for travel)
• Online resources are always in place if a new employee needs a refresher
• Multimedia format enhances interest vs. manuals and lectures
• Consistent training and messaging

Demonstration videos, animations and illustrations are being used to enhance learning and engagement. Again, you simply create the content once instead of having to reinvent the wheel with each new hire. Additionally, virtual reality is gaining traction as a tool for simulating work environments in the online classroom, and replicating situations that would not be otherwise possible.

An enterprise LMS is perfect for employee and partner training as the world moves more into a digitally-driven realm. It is a vehicle for learning, and when employees and partners need expertly developed and delivered training programs, an LMS can offer unrivalled quality, quantity and support.

Safety and Compliance Training

When it comes to industries like manufacturing and construction, proper onboarding of new employees is of the utmost importance. Operating heavy machinery and working in hazardous environments offer unexpected and complex challenges on a day-to-day basis. Having the right training can save time, money and most importantly, save lives. With an LMS online learning solution for safety and compliance training, companies can rest assured they are supplying their employees and partners with the most up-to-date, relevant and vetted training information available.

Online Channel Partner Onboarding and Training

Adding new partners is always an exciting time but introducing company concepts, processes and procedures can be challenging, particularly when partners may be outside your region or country.

With the right online platform, you can update partners, associates and other company executives on any and all information pertinent to the business. With online authoring tools for partners, newcomers can learn about you and your business from anywhere in the world.

Human Resources Training

Whether it’s explaining sick leave, benefit plans, time tracking, behavioural policies – you name it – online learning solutions are ideally suited for covering the bases on human resources policies and procedures.

Software Training

Today, large and small corporations use a myriad of software applications and programs. For new employees, there is a need to get quickly up to speed. Online onboarding training solutions such as videos, slides and animations can be used to clearly explain the process by a software expert and ‘champion’ within your organisation.

Process and Procedure Training

Manufacturers and distributor often need to quickly educate new hires on simple or complex processes that can require defined steps and actions. Online learning tools provide a solid framework for disseminating the detail-oriented training required.